Returns & Refund Policy:
Thank you for shopping with Healers Nutraceuticals. We strive to provide you with high-quality pharmaceutical products and excellent customer service. We understand that sometimes you may need to return a product or request a refund. Please take a moment to familiarize yourself with our Returns & Refund Policy.
- Returns:
- We accept returns of unopened and unused products within 7 days from the date of purchase.
- To initiate a return, please contact our customer support team at to obtain a return authorization.
- You will be responsible for the return shipping costs unless the return is due to an error on our part.
- Once we receive the returned item, our team will inspect it for any damages or signs of use. If the product is in its original condition, we will process the refund.
- Refunds:
- Refunds will be issued using the original payment method used during the purchase.
- It may take 7 business days for the refund to be processed and appear in your account.
- Please note that shipping charges and any applicable taxes or fees are non-refundable.
- Damaged or Incorrect Products:
- If you receive a damaged or incorrect product, please contact our customer support team immediately.
- We may request you provide supporting documentation or images of the damaged/incorrect item for our records.
- Upon verification, we will either provide a replacement or issue a refund, including any applicable shipping costs.
- Non-Returnable Items:
- For safety and hygiene reasons, certain products, such as prescription medications, cannot be returned or refunded unless they are damaged or incorrect.
- Return Address:
- When returning a product, please ensure it is securely packaged and includes the return authorization obtained from our customer support team.
- The return address will be provided to you during the return authorization process.
- We recommend reading our Terms and Conditions for further details regarding our policies.
- If you have any questions or require assistance with returns or refunds, please reach out to our customer support team. We are here to help!
Note: This Returns & Refund Policy is subject to change without prior notice. Please review the policy periodically to stay updated.