Thank you for choosing [Pharma Website] for your pharmaceutical needs. We aim to provide a seamless and efficient shipping experience to ensure your products are delivered safely and promptly. Please take a moment to review our Shipping Policy.

  1. Shipping Locations:
    • We currently offer to ship Nationwide.
    • Please note that certain products may have shipping restrictions due to legal or regulatory requirements. We encourage you to review the product details or contact our customer support team for more information.
  2. Shipping Methods and Timeframes:
    • We utilize trusted shipping carriers to deliver your products.
    • The estimated delivery timeframes may vary depending on the shipping destination and the availability of the product.
    • Generally, Intracity (Chennai) orders are delivered within 2 business days, while others may take longer due to local postal services.
  3. Order Processing:
    • Once you place an order, our team will process it within 1 business day, excluding weekends and public holidays.
    • During high-demand periods or unforeseen circumstances, there may be delays in order processing. We appreciate your patience and understanding.
  4. Shipping Costs:
    • Shipping costs are calculated based on the destination, weight, and dimensions of the package.
    • The shipping charges will be displayed at the checkout before you complete your purchase.
    • Please note that additional customs duties, taxes, or fees imposed by the destination are the responsibility of the recipient.
  5. Tracking:
    • Once your order is shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your package.
    • You can also log in to your account on our website to view the order status and tracking information.
  6. Order Modifications and Address Changes:
    • We understand that you may need to make changes to your order or shipping address. Please contact our customer support team as soon as possible, and we will assist you to the best of our ability.
    • Please note that we cannot guarantee changes can be made once the order has been processed or shipped.
  7. Lost or Delayed Shipments:
    • In the event of a lost or significantly delayed shipment, please contact our customer support team, and we will initiate an investigation with the shipping carrier.
    • While we will make every effort to resolve the issue promptly, please note that some investigations may take time to complete depending on the circumstances.

If you have any questions or require further assistance regarding shipping, please don’t hesitate to reach out to our customer support team. We are here to help!

Note: This Shipping Policy is subject to change without prior notice. Please review the policy periodically to stay updated.